Unified Communications Infrastructure

We have a project to migrate about 500 Call handlers from one Unity Connections server to another. However the challenge here is we need to change the call handler extension during the migration. Although this could be done using COBRAS even that wo...

I have Presence 10.5 with the Jabber 10.6 client installed. When I search for a contact in the Jabber client, is this only searching the Outlook contacts? I show connected to both Outlook address book and the CUCM directory, but it appears that I can...

The customer is running CUCM/IM&P Version 11.5. They have few Jabber clients who wants to just use just IM&P feature with screen and document share and does not require Soft Client feature (Jabber UC). What CUCM License do I need? My understanding is...

Having an issue with trying to attach files on my current jabber conversation. The icon is grayed out. Any help would be extremely helpful

I have a CUCM10.5 publisher CUCM Publisher and all other network devices use the same NTP server , but the CUCM remains unsynchronised when testing it. I them I  performed the utils diagonas as fix and the issue was still not resolved.  I verified ...

Hello ,  In Click to call version 10.6.7 I cant find  indication that a voicemail is left in the voicemail box. is there  a way to have  number indication how many mails have not been listened to ? or it is not  a feature in click to call thanks...

I've seen an article from Cisco on this Jabber integration with Salesforce; http://blogs.cisco.com/ciscoit/b-c-03042014-jabber-integration-within-salesforce-com-boosts-productivity "Jabber Integration within Salesforce.com Boosts Productivity" Can so...

Dears  - We try to install IM & Presence Subscriber but installation fail and show attached message ,  there is any advise about this case . - and required to add subscriber IM & Presenceto the publisher before installation, and if required how can...

I purchased a 2911 router that came with a SM-SRE-710-K9 module installed.  This system was used in a voice situation and I was hoping to be able to use CUE for my business. When I try to login in to the CUE module it asks for a username and password...

Hi, I am confused on wether I can use a single SAN certificate for each cluster.  I have a CUCM/UNITY/CCX clusters