snr is not working

ah2760001 · ‎12-30-2013

I have configured all configuration creating remote destination and remote profile ….. but snr is not working . When a call is made it visible on the gateway that it is out to the remote destination but not calling on the phone.

Chris Deren · ‎12-30-2013

Post the debug from the gateway for the egress call.

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ah2760001 · ‎01-03-2014

the E1 servis is not working at this time because of the service providere's problem, i willpost the debug when it workes.

ah2760001 · ‎01-06-2014

the snr is working for internal calls between ip phones, but not work for external calls even don’t appear on the debug

this is the debug for calls originated from external phone

Jan 6 07:44:30.500: ISDN Se0/0/0:15 Q931: RX <- SETUP pd = 8 callref = 0x0141

Bearer Capability i = 0x8090A3

Standard = CCITT

Transfer Capability = Speech

Transfer Mode = Circuit

Transfer Rate = 64 kbit/s

Channel ID i = 0xA98395

Exclusive, Channel 21

Calling Party Number i = 0x4183, '913786827'

Plan:ISDN, Type:Subscriber(local)

Called Party Number i = 0xC1, '0116170909'

Plan:ISDN, Type:Subscriber(local)

Jan 6 07:44:30.512: ISDN Se0/0/0:15 Q931: TX -> CALL_PROC pd = 8 callref = 0x8 141

Channel ID i = 0xA98395

Exclusive, Channel 21

Jan 6 07:44:30.512: ISDN Se0/0/0:15 Q931: TX -> ALERTING pd = 8 callref = 0x81 41

Progress Ind i = 0x8088 - In-band info or appropriate now available

Jan 6 07:44:30.560: ISDN Se0/0/0:15 Q931: TX -> CONNECT pd = 8 callref = 0x814 1

Jan 6 07:44:30.644: ISDN Se0/0/0:15 Q931: RX <- CONNECT_ACK pd = 8 callref = 0 x0141

Jan 6 07:45:08.504: ISDN Se0/0/0:15 Q931: RX <- DISCONNECT pd = 8 callref = 0x 0141

this is the debug for internal cales between ip phone that is working for snr

Jan 6 07:30:09.664: ISDN Se0/0/0:15 Q931: TX -> SETUP pd = 8 callref = 0x000C

Sending Complete

Bearer Capability i = 0x8090A3

Standard = CCITT

Transfer Capability = Speech

Transfer Mode = Circuit

Transfer Rate = 64 kbit/s

Channel ID i = 0xA98381

Exclusive, Channel 1

Calling Party Number i = 0x4181, '6170909'

Plan:ISDN, Type:Subscriber(local)

Called Party Number i = 0x80, '0912195132'

Plan:Unknown, Type:Unknown

Jan 6 07:30:10.204: ISDN Se0/0/0:15 Q931: RX <- CALL_PROC pd = 8 callref = 0x800C

Channel ID i = 0xA98381

Exclusive, Channel 1

Progress Ind i = 0x8288 - In-band info or appropriate now available

Jan 6 07:30:14.896: ISDN Se0/0/0:15 Q931: RX <- ALERTING pd = 8 callref = 0x800C

Progress Ind i = 0x8088 - In-band info or appropriate now available

Jan 6 07:30:21.912: ISDN Se0/0/0:15 Q931: TX -> DISCONNECT pd = 8 callref = 0x000C

Cause i = 0x8090 - Normal call clearing

Jan 6 07:30:22.036: ISDN Se0/0/0:15 Q931: RX <- RELEASE pd = 8 callref = 0x800C

Cause i = 0x8090 - Normal call clearing

Jan 6 07:30:22.064: ISDN Se0/0/0:15 Q931: TX -> RELEASE_COMP pd = 8 callref = 0x000C

ah2760001 · ‎01-09-2014

all worked but

When i call to the ip phone with DID from external phone it rings both on the desk phone and remote phone but it doesn’t connect when it is picked from the remot phone and it continues ringing on the desk phone. While it works for calls that are internal.

In addition to this the caller id doesn’t appear in the remote phone instead of the caller id the office number appears.