Unified Communications Infrastructure

Hey all,This may seem like stupid questions, but I've searched and searched but couldn't find what I was looking for.1. In IM&P 9.1.1, there is nolonger the option in CUCM -> Licensing to grant the user the IM&P ability, I can't find it anywhere.  A ...

Is there a way to export my phone, DN, and user details from CME into a CSV or something that I can use to import into Call Manager 8.6.2 or am I going to have to do it all manually?

RMCM > Contact Services Queues Automatic Work is EnabledWrapup Time is Enabled for 45sRMCM > ResourcesAutomatic Available  is EnabledShouldn’t the Agent go to Ready state after the 45 second Work Wrap?  They are not. Instead they are Not Ready and ha...

I am doing a parallel migration and have both clusters for CM, UNity, UCCX and CER up and running. I have already moved some users and phones over to the new cluster. I now am at the point of working with VPN phone users. Can I build a second group o...

Extension mobility.  On our existing Avaya systems  users login to any phone using a combination of their extension (in our case 7  digits) plus a PIN number which is set to the last 4 digits of the user  extension.  We wanted to implement it the sam...

In an attempt to find out if Viewmail 8.5.6 would be useful to my company, I had installed it on my system (Windows 7 64-bit; Outlook 2010). Unfortunately, after installation, the Media Master ActiveX controller that is used to record greetings in Un...

Hi,I am setting up a Unity connection 9.1.2I want to use LDAP integration, and import users from LDAP.I am using exactly the same LDAP configuration on Unity Connection as on the CUCM, but I can import users.The full sync doesn't find anything.Is som...

We want to get a detailed log of the CUCM 8.6 we need to know who login to CUCM and what he did ( any activity - any field or configuration change in deatil ) Any recommendation /RegardsMohamed

Hi,Need to install UCM 9.x and Unity Cnx on UCS C220M3 server. This server has 8 no.s HDD.The UCS server not preconfigured with the RAID.Please let me know what RAID (0,1,5,10) and how many RAID groups needs to be configured.Is it single RAID group f...

Hi,I have a BE6K Solution with install four virtual machines (two Unified Communications Manager, one Unity Connection and one IM & Presence),today is the second time that the physical machine response properly but the four virtual machines are up bu...

Hello,We have upgraded our CUCM from 7.1 to 9.1 (9.1.2.10000-28). After the upgrade, the Extension Mobilty could not work on IP Communicator until we removed the secure URL in the service. (it worked on other hard phones).Have anyone faced with this ...