Switching from Speaker to Handset/Headset in CUPC

[DOUG DAVIDSON]

I have been asked by my users is there a way to switch from using the external speakers/mic to a headset when on a call in CUPC.

When using a hard phone you can answer via Speakerphone and then pick up the handset. Is there a way to do that in CUPC?

Thanks,

Doug

[jvweigand]

I don't think there's a single button to do it, but you can choose audio devices in CUPC by going to File > Preferences, then Audio/Video.

I'm not sure if you change them while you're on a call if it takes effect right away, or waits until you're off the call, however.