cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
2180
Views
0
Helpful
3
Replies

The last backup of Cisco Unity Connection failed.

r.hernandezm
Level 1
Level 1

The last time i tried to get the backup, the system was freezeand i could not finished.

The main page shows the following message error:

The last backup of Cisco Unity Connection failed.

For more information, go to Backup > History page in the Disaster Recovery System.

I have not restarted any service yet, but i want to know if restarting the Cisco DRF Master, the issue can be solve?

or if there is any other procedure to fix this issue...?

I will be wainting for you answer as soon as possible.

Regrads.

3 Replies 3

Tommer Catlin
VIP Alumni
VIP Alumni

You would need to check the log file and see whats up.   Could have been network SFTP issue, or?  The log file will tell you more information on why it failed.     

Bradford Magnani
Cisco Employee
Cisco Employee

Tommer's right, the logs would tell you more.  I don't see a specific UC version in your post, so you may also want to check out the following bug:

DRS backups fail when backing up large components

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtf40892&from=summary

Hope that helps,

Brad

keith mulkey
Level 1
Level 1

I'm having the same issue in case someone has a fix. Thanks.