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transfer the call inside mailbox after check voicemail

annayuzhao
Level 1
Level 1

Is there a way to transfer the call to other extension inside the mailbox conversation after check the voicemail?

Thanks

1 Reply 1

Ginger Dillon
VIP Alumni
VIP Alumni

Hi -

We are using Optional Conversation 1. After checking one's voicemail, the employee can hit * to return to the Unity Opening greeting. From there, you can dial an extension at any time or go to Directory (input key 4) to search for Unity subscribers. Was that what you were looking for?

Sincerely,

Ginger