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08-22-2012 10:13 AM - edited 03-19-2019 05:24 AM
I'm trying to use the TrnsfVM softkey but I get "That key is not active here".
Where do I go to activate/enable the TrnsfVM feature?
We're using CallManager V 7.1.3.
Solved! Go to Solution.
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08-22-2012 10:50 AM
Hi Art,
We used this method
Create a Transfer direct to VM for CUC (attached)
Cheers! And best of luck.
Rob
- transfer_voicemail.pdf (141.1 K) Preview
"Every fool's got a reason to feelin' sorry for himself" - Springsteen
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08-22-2012 10:26 AM
Hi Art,
I don't believe the TrnsfVM softkey is supported on CUCM but rather CME (Communications
manager express) check;
http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a00802ab979.shtml
Cheers!
Rob
"Every fool's got a reason to feelin' sorry for himself" - Springsteen
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08-22-2012 10:45 AM
What feature/softkey is available in Cisco Call Manager V 7 to transfer active calls directly to another employee's voicemail?
We are using Cisco Unity Connection V 7 for voicemail.
Thanks,
Art Martinez
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09-25-2013 10:00 AM
We are running cucm and unity 9.1 and are experiencing the same issue. I've tried the method in the pdf but it did not work. Is there a different document for 9.1?
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08-22-2012 10:50 AM
Hi Art,
We used this method
Create a Transfer direct to VM for CUC (attached)
Cheers! And best of luck.
Rob
- transfer_voicemail.pdf (141.1 K) Preview
"Every fool's got a reason to feelin' sorry for himself" - Springsteen
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09-03-2012 01:10 PM
I got it to work with this method.
Thanks,
Art Martinez
