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UC560 - CME9 and ATA187's

Brian Rapier
Level 1
Level 1

We recently purchased a UC560 along with some ATA187's only to find out that the ATA's are not supported out of the box...

Everyone says "Its supported in CME 9", so how does one get CME 9 on the UC560?  I cannot find docuementation anywhere that shows this.

Heck is it even possible to get CME 9 running on the UC560?  I see that I would need an IOS update as well, but again I cannot find the correct IOS version for the UC560.

Any help would be appreciated.

Brian

2 Replies 2

keglass
Level 7
Level 7

Brian,

This community does not provide technical support and is not staffed with technical support experts. I recommend you post this and future technical support questions to the Cisco Support Community (https://supportforums.cisco.com/index.jspa) where our Cisco technical support experts provide debugging assistance. Another option is to open a ticket with the Cisco Technical Assistance Center (www.cisco.com/go/support) to get expert debugging assistance.


We do encourage you to participate in the Cisco Collaboration Community and to also join our Cisco Collaboration User Group program!  In the community, we encourage your discussion/sharing around collaboration topics and Cisco Collaboration Solutions, including business and IT requirements, industry trends, process, culture/organization issues, how collaboration can be used to transform businesses, vendor selection, adoption, training, architecture, licensing, and product features/functionality. If you are a customer or partner, you can also join the user group program to be eligible for member-only events and influence product direction.


We hope to hear from you again.

Kelli Glass

Moderator for the Cisco Collaboration Community

Once I posted it I realized I probably should have posted it in the support forums.

I will do that now.

Thanks