11-01-2009 10:56 PM - edited 03-18-2019 11:55 PM
Hello,
There is an problem faced me, that when I perform debugging for my script there is a message appeared to me " Task:25000000007 AcceptStep: Trigger is not contactApplication".
and when i apply this script to application i called it Test and try to hear what i do, but i hear "sorry we have a critical problem call us again".
the script is attached
11-02-2009 02:24 AM
Hi,
Did you add a CSQ and ressource groupe, whith agent ont UCCX appadmin. In your script the CSQ name is empty ! That's may explain the issue.
regards,
Farid
11-02-2009 10:54 PM
I still beginner in script editing, what is the values of the variables i must enter in CSQ
11-02-2009 05:50 AM
You cannot play media or invoke steps that require an active contact (e.g. Accept) if you are doing an offline step-through debug within the CCX editor. For this you would need to perform a reactive debug instead.
Upload the script and assign it to an application.
Start a reactive debug on it.
Call a trigger for the application.
The script will appear in the editor and allow you to walk through it. The difference is that you now have a contact (yourself) in the script and can hear the output.
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