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!!!!! UCCX 7 script problem!!!!!!

AhmedBassiony
Beginner
Beginner

Hello,

There is an problem faced me, that when I perform debugging for my script there is a message appeared to me " Task:25000000007 AcceptStep: Trigger is not contactApplication".

and when i apply this script to application i called it Test and try to hear what i do, but i hear "sorry we have a critical problem call us again".

the script is attached

3 Replies 3

atalante
Beginner
Beginner

Hi,

Did you add a CSQ and ressource groupe, whith agent ont UCCX appadmin. In your script the CSQ name is empty ! That's may explain the issue.

regards,

Farid