cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
298
Views
0
Helpful
1
Replies

UCCX Initializing/calling html page

eyeheartcisco
Level 1
Level 1

As I understand it, all of the HTTP steps in UCCX 8 are all in response to an intial http triggering contact. My question is, is it possible to just initiate a call to a web page and pass it information?

Scenario:

Someone calls in. The script is triggered. There is a series of prompts, and the information is collected into variables. We then want to pass this information to an html page, which has vbscript logic and does something else with it.

Has anyone ever tried anything like this? Or seen if this is even possible?

Thanks

1 Reply 1

Clifford McGlamry
Spotlight
Spotlight

Yes, it's possible.  Look in the the scripting guide in the section about an XML enabled voice script.  Those are the steps you need to use.  You just need to rig the page to return something back to the voice script indicating success or failure so you can handle errors appropriately.

Cliff