Hi Donald,
The search criteria is based on what is shown as the users
"Display Name" so you could put only firstnames as that
entry but it would limit the search if there was any name overlap
We've even tested putting the user extension/DN in that field and it works
as described.
Voice Enabled | (For Cisco Unity Connection systems with the voice-recognition option only). For this type of directory handler, callers say the first name and last name of the Connection user that they want to reach, or enter an extension by saying the individual digits in the extension. In addition to searching by first and last name, the voice directory handler includes alternate names in searches. Callers can narrow down the search by saying the name and city or department of the user (or both) if these fields are defined on the Edit User Basics page in the user profile. Connection users who are listed in the directory are available to outside callers as names that can be reached. Administrator-defined contacts are only available to Connection users who are signed in to Connection, and user-defined contacts are only available to the Connection users who defined them. Note that for this type of directory handler, users cannot be accessed by using directory handlers unless they have a display name specified and the List in Directory check box is checked for them on the User Basics page. |
Cheers!
Rob
"go easy...step lightly...stay free "
- The Clash
