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UCxn - Query to search for a specific email address

Scott Jones
Level 1
Level 1

I've got an odd issue...I've got a user in our London office on a completely separate voicemail system (Unity 5) that is receiving SMTP notifications from the voicemail system (UCxn 9.1.2) here in the US.  I'm wondering if there's a query I can run against the database to search for her email address and see if it is in the US cluster someplace?  I'm not a DB guy at all, so when it comes to SQL, I'm lost.

Appreciate any help someone can provide

SJ           

1 Accepted Solution

Accepted Solutions

Jaime Valencia
Cisco Employee
Cisco Employee

You can try the user data dump from the ciscounitytools online and then just search the output and see if it's in there.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

View solution in original post

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee

You can try the user data dump from the ciscounitytools online and then just search the output and see if it's in there.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate