Unified Communications Infrastructure

I can authenticate to our Exchange (2010) server outside of CUE but from the GUI when I set up and test SMTP authentication I keep getting the error message unable to connect - connection had worked previously as networked - any ideas what the might ...

Hi,Just got our be6K installed cucm, unity, and im/presence. (version 9.1)Now I would like to see who is online/busy etc on our lync system while I use Jabber.So I guess i need to use federationour domain in lync is first.lastname@domain.comwhat do I...

Hi Folks,Im currently configuring PRIME and have come across an issue:To add devices to PRIME you need to configure:Manage CredentialsDiscover devices.When i add a new profile to manage credentials Prime informs:"This is a duplicate profile name. Ple...

SlmWe have a client with MCS7845I3-K9-CMD3B and CUCM 8.6 preinstalled.And he has Cisco ip phones:160 ---------- Cisco 7912G10 ------------ Cisco 7940G10 ------------ Cisco 7960G04 ------------ Cisco 7970G So kindly let me know what all licenses shoul...

What is the best tested server models to be used for UC on UCS?

HiI want to upgrade CUCM from 8.6.2 to 9.x and wana ask if I need to add new license for version 9.x.Note ( my CUCM 8.6.2 is already licensed ).ThxSent from Cisco Technical Support iPad App

   Hi,I have got two IP IVR Servers one with 150 ports and another with 6 ports in Active/Backup style.I need to monitor how many CTI Ports are used and how many are free and make a trent report for further analysis of traffic.can someone guide me ho...

                   I have a instance of Prime collaboration provisioning manager integrated into Prime Assurance. The issue I have is any device i try to add , i get the message that the device exists(in this case the primary servers in my UC cluster...

Hi guys,I am installing an Unity CXN 9.1.1.20000-5 everything is working fine , but when I want to change the default user locale from English to Spanish , the Spanish doesnt appear .Could someone tell me if there is a problem with this Locale?Thanks...

Hi,IN a company which uses Cisco Cucm version 7 at the HQ center with a centralized connectionwith 10 branches..Is there a featrure to disconnect an active call for a user after several minuter (5 min for example)..?thanks

Hi to all.I have a problem related to parking calls.I developed an application that monitors a number of  IPPhones via CTI (jtapi). Scope of my application is toan provide a Phone Console where a user can see phone status end can do some action such ...

Hello!I have CUCM 8.6.2.21900-5, CUC 8.6.2ES44.22900-44, CUP version: 8.6.3.10000-20, CUPC version: 8.6.2.20563-1.1.140Now CUPC successfully connect to mailstore by IMAP. But I want to configure Transport Layer Security for IMAP client connections in...