I just downloaded the Windows client (Windows 7, x64 PC).  After installing initially as local admin, the app opened but said not connected.  After closing and attempting to open it again, a little window pops up that says spark experienced an issue ...

Some of my users have reported issues when recording an alternate greeting to use, and the locale is set to something other than US English (in this case UK English).  The greeting fails to play unless it is set to US English, even though the standar...

Having an odd issue and hoping someone here has seen it so that I don't have to spend hours with telco support.  We're in the process of cutting our Paris office over to CallManager, and when we send the caller ID for national calls, they take the li...

Just upgraded this past weekend to CUCM 10.5.  Today, I'm trying to generate updated certs for the servers per our security policy.  What i'm finding, though, is that the old way of adding additional SANs doesn't seem to work anymore.  We use Active ...

I've been going back and forth with TAC for 6 months now on the latest case...I'm hoping someone here has seen this or has some sort of idea of what's going on.What happens is at random times and with random agents, they're in ready state, presented ...