04-22-2014 02:17 AM - edited 03-19-2019 08:07 AM
dear all
i have installing CUEAC 9.1 on server 2008 32 bit, during installation of cisco attendant console server when it goes for DB check when i click next it gives me erro "unable to connect to server" i dont know what is this error, kindly suggest me how to solve this and let me know as son as possible\
thanks
04-22-2014 07:56 AM
What SQL server version are you using?
04-22-2014 09:09 AM
Hi,
In addition to what Jaime has asked,you can refer the installation guide
http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cucmac/arc/CUACEE_91110WAG.pdf
If the Cisco Unified Attendant Console server installer does not detect a supported version of
Microsoft SQL Server, it will automatically install Microsoft SQL Server 2008 Express
In the SQL Server Login Information screen, type the SQL Server Username (default is sa) and
Password (default is Z1ppyf0rever), then click Next, if not using SQL Express
regds,
aman
04-25-2014 07:39 AM
I have seen this issue before. You will have to uninstall the CUEAC server software and then reboot. Per the install guide, make sure that IIS and ASP.net are running on the server. I have seen many instances were people would have IIS installed and running but not ASP.net and the same issue would occur. Once IIS and ASP.net are up and running, re-install the CUEAC server software and it should be good to go!
Please rate helpful posts
Thanks,
Tony
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