Dear All
we are using 5516X firewalls in HA and all the network passed through the firewalls.we have 400 MB link leased line. we have redirect policy for all the traffic to firepower and managing it from Firepower Management center as fail close.now ...
Dear All Experts
i am using call manager 9.x and using enhanced and enhanced plus licenses, now for some purpose we have used CUWL license for 3 , 4 users whihc was running in demo mode, now demo period is going to expired and i have deleted all that...
Dear All
i have a question about connecting two sites Site A(Head office) Site B(Branch office), currently we are connected with one ISP by using static routes to ISP local ip like 172.16.10.1 is site A gateway and 192.16.10.1 is site B gateway.we ha...
Dear Allwe are running CUCM 8.6 and UCCX 8.5.1 in HA and uccx license is Premium, Call scenerio is CUCM RP > UCCX Trigger > then script application , now we need to extract contact info based on ANI of the caller , like when call comes CRM software ...
Dear allplease solve my problem,i have currently configured uccx 9.0.2 and working on CRS editor, buit issue is when i go to save script which is also uploaded to ucc repositry it give me error"failed to save script file" i have read other posts abou...
Hii tried filterId=agent.id but it does not display any data only i can see columns of the report. in CUIC UI i can filter it but i want to show this report to agent whose logged in , for example agent A should see his own Call statistics in gadget a...
Hi Dekwani have same question i want to show call statistics to only logged in agent on finesse, i have configured 3rdpartygadget to show agent inbound and outbound call on finesse. now issue is showing all agent data to all agents, i want to filter ...
Hi
can you share your script with me i am unable to dial this call after presenting to agent , i got prompt system cant dial customer number at this moment,
please help
Thanks for your suggestions i just double checked 5516X throughput with IPS and AVC is 450 Mbps, we yesterday we had disable IPS from all rules and checked but still speed was around 200, but i will try to disable AMP also as you suggested.
its cutti...
