Unable to create reports in CUAC 10.5

[wrightmp]

Hi - I am running a CUAC System Version: 10.5.1.10-3  . Running a failover par of CUAC servers.

All is good except I am unable to run reports.

When I attempt to run any of the 4 system reports I get the following error - "Data not found against selected criteria. Please check your selection and try again."

The date/time on the server is correct. Also I have made sure I have selected a valid date /time window

Any Ideas??

Kind Regards Mark Wright .

[Jason Henderson]

I'm running into this same issue on 10.5.2.10-15. Also, this is my first time dealing with CUAC and the system was set up before I started here, so any guidance would be appreciated. 

[Confu5ed18]

Same issue here too. ver:10.5.2.10-15

Did we find any resolution to this? I think it gets resolved if we reboot the server but that's not ideal solution.

Thanks in advance.

[Andre Scheepers]

Same problem.  Version 10.5.1.10-3

[Confu5ed18]

Hi Guys,

This error could appear when "Call Logging" is disabled.

You can enable it by ticking the checkbox @ User Configuration -> General Properties -> Call Logging Setting on pub.

Try running the reports again and post the outcome.

[Andre Scheepers]

Thanks Pratik.  It seems to be working now.

[yongxin chen]

Correct solution, thanks.

Br,

Chenny

[CSCO10454982]

Hi,

I am running System Version: 10.5.2.10-15 and getting the same issue when i try to run the report ie "Data not found against selected criteria. Please check your selection and try again."

I tried unticking the logging box but this made no difference and I a loath to reboot the server.

Any further advice would be appreciated.

thanks

[csrlima]

I have also  this issue? Any more solution? Regards

[Ratheesh Kumar]

Hi there

Just wondering are you hitting this bug, if then its resolved in 12.0

CUAC Advance does not generate a report when sa account password has " in them.

CSCvg14593

Conditions:
SQL password has " .

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvg14593

Hope this helps!

Cheers
Rath!


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