04-07-2016 04:59 PM
Hi all
I couldn´t reset the password for web GUI on Prime Collaboration Provisioning 11.0 . I followed the steps on the guide:
http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/collaboration/10-0/assurance/advanced/guide/Cisco_Prime_Collaboration_Assurance_Guide_Advanced_10/bk_assurance_guide_advanced_chapter_0100.html#ID805
and I also read :
https://supportforums.cisco.com/discussion/12336566/unable-login-cisco-prime-collaboation-1051-web-gui
I tried :
[[{"type":"media","fid":"1280886","view_mode":"default","link_text":null,"attributes":{"alt":"Provisioning","title":"Provisioning Password","height":"311","width":"658","class":"image-style-none media-element file-default"}}]]
And no valid password when I was on web cli.
Best Regards
Ks
04-26-2016 11:05 PM
hi ,
does it was working before????if yes then check your browser setting and system firewall .
04-29-2016 09:42 PM
hi Ks,
Please use the ResetGlobalAdminPassword.sh script to do the same. Not sure how the other syntax is being discussed, I will find the root and purge that entry. the right syntax is below.
HTH
-dilip
[root@pcp11-0 bin]# ./ResetGlobalAdminPassword.sh
Enter globaladmin password:
Reset globaladmin password successfully
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