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Unable to update speed-dials of another user from ccmuser page

MINNSD
Level 1
Level 1

I have a customer using cucm 8.5, this person wants to change the speed dials of her colleague from her ccmuser login.She can pick the device profile ok from her ccmuser page but when she attempts to change the speeddials she gets a message "( X ) Add failed. No DELETE permission for speeddial".  Both end users have user group "Standard CCM End users " configured ok ..  This end user in question has her extn mobility controlled profile added . Do I need to add the end user she wants to configure to her end user Configuration somewhere . I have raised this discussion as I cannot find any reference to error message"( X ) Add failed. No DELETE permission for speeddial"

1 Reply 1

Chris Deren
Hall of Fame
Hall of Fame

You need to assocaite the Device profile with the End User in order to be able to administer it from the ccmuser pages.

HTH,

Chris