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Unity - Change of user ID

Sue Fallon
Level 1
Level 1

Hello everyone,

We are currently in the process of changing all our staff user ID's (I know, stoooopid idea!!).

Does anyone know if there is a way to bulk update Unity with the new ID's without loosing any mailbox or messages?

Currently our call manager uses LDAP to authenticate our staff members but Unity does not. Is there any negatives associated to linking Unity to our AD?

Thanks in advance


Sue

1 Accepted Solution

Accepted Solutions

Jonathan Schulenberg
Hall of Fame
Hall of Fame

BAT doesn't allow you to change the alias; however, you can use the Connection Alias and Extension Update Utility.

View solution in original post

2 Replies 2

Jonathan Schulenberg
Hall of Fame
Hall of Fame

BAT doesn't allow you to change the alias; however, you can use the Connection Alias and Extension Update Utility.

Sue Fallon
Level 1
Level 1

I installed this tool and it worked a dream. Many thanks.

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