Currently I have UC 8.0 beta running on my ESXi 4 with no issues in my lab. When I tried to upgrade that to version 8.5 (beta) on the same server I got this error
"error encountered - server is not supported for use with the version of Unity connection that you are trying to install- there is an Cisco URL for hardware check"
I even installed new clean UCnxn 8.0 and tried to upgrade still have the same issue. No matter what hardware configuration changes I did still no luck, is there anything specific I need to do on the hardware config to upgrade from 8.0 to 8.5 ?
Hardware Spec I have for this server:
1 CPU
2 GB RAM
74 GB HDD
SCSI - LSI Logic
I also have configured another virtual server separately using Cisco OVA template hoping that will fix it if there are any hardware issues even that stopped with the same error.
I thought I have the same issue with CUCM but that one upgraded without any problem to 8.5. What puzzle's me is I used the same 8.0 beta ISO to install CUCM and Cnxn on the same ESXi server and I upgraded with tha same 8.5 ISO, CUCM upgraded without any issues but Cnxn I couldn't.
I know this is not supported by Cisco TAC but I thought I'll check with the pro's if any one ran in to this issue like me even in 7.x version ? if you have resolved it please let me know or point me in right direction.
Just in case if no one has ran in to this issue please help me in troubleshooting , is there any install/upgrade log for Cnxn? Is it in inactive partition? what is the path ? or how can I get those logs? so I can see if there are any other detail for errors in the logs.
Thanks for help.
