Unified Communications Infrastructure

Prime Collaboration 360 internal CA certificate

Hello all,I have installed Prime Collaboration Assurance (10.6) plus Prime Collaboration Provisioning (10.6) and I have attached both with the Prime Collaboration 360 option.I have tried to install SSL certificates signed by the internal CA. With Pr...

Resolved! Conference Call Issues

Hi EveryoneI wanted to know if anyone could point me in the direction that I should start to work on this issue that I have. The issue is that we have users in various cities who when they join a conference call they sound robotic. We have moved all ...

Speechview thoughts

I have a demo lab setup and decided we wanted to try Speechview since it is a feature that we never really use. My question is, can you use Unity Connection in itself to receive the message, transcribe it, and then view it via the web portal? All ...

Resolved! Call Charges when using Single Number Reach

Hi All,We have setup Single number reach for staff on our CUCM 7.1.5 telephony system and I have been asked who is charged when a call answered on a remote destination.Look forward to your response.Silas

auto attendant on CUC 10.5

hi i have cucm integrated with cisco unity connectioni would like to configure auto attendant (AA) to realize this scenario:if i call for ex: 999 i get auto attendant and then it ask meto get sell service press 4000 , to get technical service press 4...

Crossover point of On premise and Cloud base UC

HiI want to know what is the cost crossover point of on-premise & cloud base UC. In which point hosted UC is less expensive and is which point more expensive compare to on-premise solution. Any TCO calculator is available in Cisco?Please help. Thanks...

Unity 7.x and Office 365

Is there any workaround to get Unity 7.x working with Office 365?

CUCM Migration 8.6 to 10.5.2

Hi, All my 2500 phones are at sccp.9-4-2-1.cop.sgn version. Is the 10.5.2 CUCM come with sccp.9-4-2-1, if not : Wich step to load 10.5.2 device pack ? wich step to load locale installer ? or wich step to modify device default loads file ...

Resolved! Unity Connection - some users way over quota

Hi everyone,I have a Unity Connection 10.5 server with about 375 voice mail accounts.A few users are WAY over the send / receive quota. I've asked them repeatedly to please clear out some messages, but they never do anything about it because they don...

what will happen if Conference Bridge (CFB) is not registered with Call Manger?

I have a MRG consists of two CFB, it is found one is registered with CCM, the other is not. some users complain that the ad-hoc conference soft button is not working. So is that due one of the CFB is not registered? (I know all same type of resourc...

CUCM 8.6 Manager Assistant Console

I am currently setting up a test setup of the Manager Assistant Console in proxy mode and have a few questions about the proxy lines and the intercom lines. In the setup guide, Manager and Assistant Phone Configurations tell you to configure the phon...

Resolved! Migrate from Unity to Unity Connection

Hi EveyoneWe are looking at moving our VM system from Unity to Unity Connection and I wanted to know can someone point me in the direction of what can I use to move my users and call handlers from Unity to Unity Connection. Thanks in advance for the ...

VG224 delete phone

HiI am trying to do some maintenance on my VG224. I have a phone that is no longer in use. I have unassociated the mac address from the DN and but I wan to know if I can just delete the device so it will unregister or if I need to do some other pro...

CUCM 9.1.2 embeded SFTP server

Hello, It's all in the text. In CUCM 9.1.2 and later, is there a way to connect onto a sub or a publisher using an SFTP client ?If yes what are the priviledges necessary do do that ? Thanks

H 323 GATEWAY WITH 2 E1 trunk is not showing correct caller ID

Hi All, Kindly help me to fix the issue. H323 gateway with 2 E1 trunk with different DID ranges are displaying wrong caller ID . All ports of H323 GATEWAY is chooses for calls and that too the channel selection is circular. The outbound calls going t...

Unified Communications Infrastructure

Forum Posts

Prime Collaboration 360 internal CA certificate

Resolved! Conference Call Issues

Speechview thoughts

Resolved! Call Charges when using Single Number Reach

auto attendant on CUC 10.5

Crossover point of On premise and Cloud base UC

Unity 7.x and Office 365

CUCM Migration 8.6 to 10.5.2

Resolved! Unity Connection - some users way over quota

what will happen if Conference Bridge (CFB) is not registered with Call Manger?

CUCM 8.6 Manager Assistant Console

Resolved! Migrate from Unity to Unity Connection

VG224 delete phone

CUCM 9.1.2 embeded SFTP server

H 323 GATEWAY WITH 2 E1 trunk is not showing correct caller ID

Hearty congratulations to the December Spotlight Award winners!

Renew.cisco.com just got refreshed, and it will make your life easier!

Announcing Resources That Guide You to Success

SIP URI in Invite to CSF Device

CUCM 12.0 to 12.5 PCD migration

CUCM Constantly Disconnecting TCP Socket

"Service Manager is currently busy" After Restarting Cisco XCP Router

Secure SIP integration between CUCM and IM&P...

CUC Port Group

Enterprise Mobility Management (EMM) Alternative Configuration Fields

MRA Expressway E complaining about RMS License "Out of Compliance"

Oauth access tokens

How integrate two CUP server with different domain ?..