Unified Communications Infrastructure

Hi,I have a cluster of 2 CUCM v10.5.2.10000-5, Pub and Sub. I can no longer access the ELM on the PUB. I can get to the ELM login page and enter the username and password which are correct. The page acts as if it is starting to log me in but it just ...

Hello ,How to manually remove licenses(file) from prime licnses manger? 

Hi, My customer is planning to migrate from an on-prem Exchange server to Office 365 in the near future. The Unity Connection 10.5 documentation confirms that Single Inbox inbox is supported with Office 365, however my customer has asked about whethe...

Hi,I have a question about Cisco Unified Communications (Unity). I am running System version: 7.1.3.32900-4. Backups for unitymbxdb1 are failing and I can't view the entire log file because it is truncated in the browser. I would like to copy the fil...

Hi I'm planning to upgrade cucm to 9.1(2)SU3. I cant find compatibility matrix for IM & P server and IOS for VGWs. Is anyone can share a cisco document for it?This will be a great help Regds$

We're having an issue where about half of our Jabber installs cannot start a group chat.  When you right-click and select "Start a group chat", you receive the message that you are about ready to start a chat with x number of people and to select con...

Hi team,Recently we have purchase one BE6K - UCS Server. my requirement is Cisco JABBER Installation document and requirement for ports & Protocols details(Windows & Mobiles). need jabber Features  presentation document. Kindly Share the any presenta...

Sometimes, when a user is created in CUCM (and all the necessary things done for presence) in CUPAdmin, the user is shown as "Not Assigned" and I have to manually assign the user to a server. What causes a new user to become not assigned? This is on ...

Hi EveryoneI wanted to know has anyone seen this issue before and if so what can I try to fix the issue. I have users who aren't able to dial certain International numbers. For example I have a users who is trying to dial the U.A.E. and they get a fa...

CME version: Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9-M), Version 15.4(1)T1, RELEASE SOFTWARE (fc2) Phone configurationephone  15 mac-address 0000.0000.1111 ephone-template 1 type CIPC button  1:6 ephone-dn  6  dual-line number 4825 pick...

Hi, We are running CUCM 10.0 version with the latest firmwares on the phones. We have an issue only with the 69xx series phones, when I try to search names in the corporate directory on 6941 phones, I get xml error 4 parse error,  below is the error ...