Unity Connection 11.0 doesn't sync LDAP imported user

[marcel.pludra]

Hello community,

The users in Unity Connection are imported via LDAP.

If i change some fields on a User in Active Directory and perform a "Full Sync", the User will not be updated in CUC!

I cant find anything in BUG search tool. Does anyone have an idea?

Thankyou,

Marcel

[Chris Deren]

What fields are you changing that are not reflected?

[marcel.pludra]

E-Mail and Department.

I tested it in CUC 10.5 and 11.5 and it works fine.

Got this error from the DirSync Log:

ERROR [DirSync-DBInterface] common.DSDBInterface (DSDBInterface.java:597) - DSDBInterface.updateUserInfo LDAP data discarded: Missing LDAP attribute: Attribute Count=6 AgreementId=b7bd394e-eaef-f093-800c-eb7b10f02aeb

[Aseem Anand]

Hi,

What field did you try to change and to what value? Is the last name/phone number etc updated? The LDAP attribute sn(lastname) is a mandatory attribute for LDAP Synchronization of users. Please make sure you have the last name populated for that user.

Aseem

[marcel.pludra]

Hi Aseem,

I changed the Department and Email value in Active Directory. I dont changed the lastname or phone number.

If I delete a user, its possible to reimport it over LDAP with the correct values.

But if I change the department or mail field in Active Directory and start a Full Sync, the changed fields will not be updated into Unity Connection.

Marcel