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Unity Connection 12.5 SU2 to SU5 upgrade

mumbles202
Level 5
Level 5

I'm trying to perform an upgrade from SU2 to SU5 but for some reason the pre upgrade file isn't appearing in the list of applicable files in my sftp server. I've tried from the GUI and CLI and both times the pre upgrade file for cucm appears even tye cucm post upgrade that is 512 signed. When trying in red GUI it shows the CUC pre upgrade in the section below as having a name that doesn't match a filter. AM I missing a required patch before I can run this? The Readme file mentioned it had ti fe installed via cli but that made no difference. 

5 Replies 5

Is this the file which you tried  ciscocm.cuc_preUpgradeCheck-004.cop.sgn. ?

 

 



Response Signature


Yes that is it.  When in the GUI I get this next to the file name in the window below:

 

Name matches a filter which indicates the name does not represent a signed file. Upgrade requires signed files.

Read the read me guide.

 

Install ciscocm.enable-sha512sum-2021-signing-key-v1.0.cop.sgn and try.

 

ciscocm.cuc_preUpgradeCheck-004.cop.sgn  COP file should be installed via CLI only.



Response Signature


Thanks for the post. I already installed the enable512sha file. I also tried installing the cop file from the cli but it doesn't get listed as one of the available files to install when the server scans the sftp directory. I just did it in the GUI to see if I noticed any difference and that was when I saw the note about thr filter. 

mumbles202
Level 5
Level 5

Was able to get this figured and it was completely an oversight on my part.  I downloaded ciscocm.cuc_preUpgradeCheck-004.cop.sgn multiple times without realizing it and had copied over 1 of the copies to the SFTP server so it was showing as ciscocm.cuc_preUpgradeCheck-004.cop(1).sgn so the error message was spot on, just didn't realize it until I really stared at the file names in the SFTP folder.  Thanks for the assist.