- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-26-2012 05:05 AM - edited 03-19-2019 04:17 AM
Dears
I have a Unity connection 7 integrated with the CUCM 7 , everything was working perfect but suddenly , and when the user trying to press the envelop button to enter his pin , the greeting replaced with Spell the last and first name for the person you want to reach??how can I return the normal greeting .
Solved! Go to Solution.
- Labels:
-
UC Applications
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-26-2012 05:23 AM
Hi
I would strongly suspect that somebody has changed the default routing rules in CUC.
Check the direct routing rules and make sure it is set to "Attempt sign in" rather than a directory handler. The above message you mention sounds like the default direct routing rule is configured to send to a Unity Connection directory handler.
HTH. Barry
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-26-2012 05:23 AM
Hi
I would strongly suspect that somebody has changed the default routing rules in CUC.
Check the direct routing rules and make sure it is set to "Attempt sign in" rather than a directory handler. The above message you mention sounds like the default direct routing rule is configured to send to a Unity Connection directory handler.
HTH. Barry
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-26-2012 05:42 AM
Solved , Many Thanks
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-26-2012 07:13 AM
Hey Barry,
Excellent work here my friend!! +5
Cheers!
Rob
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-26-2012 07:22 AM
Thanks Rob
I wish all the problems I had to deal with were that easy to fix
Sometimes I think Cisco have introduced a new Enterprise Parameter into CUCM:
Release annoying bugs to make Barry's life more interesting True
Unfortunately in the current CUCM releasees, I don't seem to be able to change this to False.
Barry
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-26-2012 07:28 AM
Hey Barry,
Too true !
That's why we call it the "Cisco Disco"
These bugs are designed just to keep us on our toes I'm sure.
Cheers!
Rob
