04-05-2011
01:32 PM
- last edited on
03-25-2019
09:40 PM
by
ciscomoderator
in UCX 7 users were able to change their voicemail PIN in Cisco PCA. In 8 they are being asked to provide their current PIN in order to change it. Am I missing a check mark somewhere? The whole point in us allowing users to change their own PIN is because they always forget it. By logging into PCA they are authenticating against AD so they shouldn't have to know their current PIN in order to change it. I've looked through the docs and the docs state the following "If you forget your PIN, use the Messaging Assistant web tool to change it, because you are not required to enter an existing PIN to change it there."
What am I missing?
Solved! Go to Solution.
04-06-2011 05:36 AM
04-06-2011 05:36 AM
04-06-2011 06:21 AM
Darn. I looked for the bug and didn't see. thanks for finding it.
04-06-2011 06:55 AM
Hi there,
You are most welcome!
The Bug Toolkit can be a tad flaky at times
Cheers!
Rob
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