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Unity Connection 9.0 - Speech Connect port

Elena Pudge
Level 1
Level 1

It seems that Speech Connect port now has to be configured as a separate port to voice ports and it is now a licensed feature in CUXN 9.0? Has anyone seen any documentation on this as in the past speechconnect was a feature that came with user licenses.

Thanks

4 Replies 4

gsriraman
Level 1
Level 1

I am having the same problem.

 

Additionally, I have configured 8 Ports in Two installation and 24 Ports in another installation.

 

But when we apply the licence , it shows in negative with a time period of 60 days.

 

Cisco team here does not have a clue as to how to address this issue. Additionally we do not know what is the SKU part no. for additional port orderings.

 

Let us hope some one replies

 

Regards

robloeber
Level 1
Level 1

Anyone get this figured out?  We ran into the same issue.

Likewise anyone know the SKU 

UNITYCN9-SC-PORT

 

Speech Connect ports are licensed but free. Licensed only for tracking purpose. By default, you can enable two speech connect ports. If you need more you can order one UNITYCN9-SC-PORT SKU to enable for all ports.

 

Even if you do not know the SKU, you can always open a licensing case and ask for Speech Connect port license. They'll help you out.