Unified Communications Infrastructure

Hi, so back in older versions of cucilync we had some users configured to use it for RCC only. When jabber went free for all we were told using cucilync for RCC didn't need a licence. Using version 9.2.3 the user can log in but it cant control the ph...

Hello All, my ISM module cannot load the image and below is output: Initializing memory. Please wait...Memory initialization OK. Continue...DDR Memory 0512 MB detectedGenuine Intel(R) processor              1.06GHzBIOS ISM 2.6,  BIOS Build date: 10/1...

Hi All, Does anyone know what happened to the User Count Tool (UCT?).  The license conversion worksheet where you could adjust the license quantities was quite handy for planning and doesn't exist in the License Count Utility (LCU). What is the recom...

Thought this issue was resolved a long time ago but I got a Call Manager that had to be rebuilt a few months ago because of this error and now it popped up again.  Rebuilding the database from scratch just isn't a viable option.  Is there a work arou...

I'm looking for a way to perform a bulk import of SMTP Proxy Addresses. BAT doesn't seem to have a way to do it.  I have 3,000 users, not looking forward to doing it manually!  Any suggestions?Thanks

My plans are the following:1. Acquired spare mcs 7825 server 2. Perform DRS restore from an up to date mcs cluster3. Upgrade the 7825 to 8.x4. Perform a DRS Backup5. Restore the DRS back up onto the new pub?     *Step by step on getting the 6k built ...

Hi CiscoMay i know how can i configure in cucm to enable the announcement feature?Requirement:1. Admin will set what time will announcement come across to all ip phone2. May need to configure Voice and Text announcement3. The IP phone will automatic ...

We have a customer who has been using Microsoft Exchange in their DC but now are moving to the free version off Office 365 in the cloud,  I have to get unity connection 8.6.2 to send the customer staff to their office 365 voicemail.  From what I have...

We have a BE6K and all the servers are 10.5, we are having issues with certain users do not show any phone presence, a user can lift the handset up and in jabber will still show them as available. while mine will show "on a call" pretty much as soon ...

Dears, Need Help in Migrating and Upgrading CUCM 6.1.2 to BE7K CUCM 9 Current Version is CUCM 6.1.2We have Ordered BE7Kwhat is the procedure for Migrating and Upgrading?

Hi,I have to move about 125 existing users from cucm integration to ldap as described in mac guide for CUC:http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/user_mac/guide/7xcucmac105.html#wp1017196in general it works as described but:my te...

Hi all I am trying to install UCCX 8.5/9.X on a lab environment using ESXi 5.5. However the servers are running AMD chipsets, and I did not realise this would be a problem.I have fixed the Call Manager IPVMS service by changing the ,i686 files into ....