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Unity Connection CallerID in voicemail notifications

JAMES THOMAS
Level 1
Level 1

Hello

We would like to modify the caller ID information a user recieves when they get a notification via Email. Currently, the users are recieving the 9 in the caller ID, and yes we are inserting it so our users can return the calls from thier missed or recieved call logs on the phone.  unfortunately that has now caused us an issue with the notifations because the 9 is showing up in the email, and the users are complaining that they cannot return the call from thier mobile devices

----Example output---

Voice message from TAXICAR INC 912125551212 received 03:54:47 AM 01/21/2012 GMT-05:00

Any ideas on how to strip that 9 off without redoing the entire dial plan?

2 Replies 2

Chris Deren
Hall of Fame
Hall of Fame

James,

Check out this recent related thread:

https://supportforums.cisco.com/message/3208802#3208802

HTH, please rate all useful posts!

Chris

Rob Huffman
Hall of Fame
Hall of Fame

Hi Chris,

Nice find my friend! +5 It's always great to see what others have

tried in this type of scenario rather than starting from scratch

Cheers!

Rob