Unity Connection Server (secondry) Admin web page logon failed

[Vinod16]

Hello,

I have a issue with Unity Connection secondary Server  Admin web page.

I tried to log on with the user id/password  cucadmin / xxxx , the admin web page shows " logon failed"

But I could access Unity Connection Primary server Admin web page without any issue.

Kindly suggest.

[nathanjgrace]

Hi Gomzy,

What is the platform replication status? Try CLI 'utils dbreplication runtimestate'.

You can try to reset the app admin account password from CLI using 'utils reset_ui_administrator_password'. 

Also, you might try restarting Tomcat 'utils service restart Cisco Tomcat' on the affected server or rebooting the cluster. 

HTH!