I’m trying to configure CUCM 10.5 to that 20 of my 1500 phones in the cluster cannot access the corporate directory. Here is what we have come up with.
Delete the Corporate Directory phone service since it's currently an Enterprise Subscription an...
Hi,
I have agents logged into CAD and are in ready state, but these agents are not visible when the supervisor logs into CSD.
I'm on UCCX 10.x, CAD system, CSD system and UCCX server are on LAN, so guess no firewall issue.
Any inputs will be highl...
All,
I have a migration challenge ahead where potentially a UCCE based contact centre is to be migrated across to a new provider who currently have UCCX Enhanced/Premium.
At this stage requirements are fairly vague, however I am curious to know the b...
Hello,
We are running Unity Version 10.5.2.10000-5 integrated with SIP to CUCM. We replaced an old user with a new user. Old username name is bsmith wiht extension 1234. This user was deleted, and a new user was created tjackson wiht extension 12...
Hi Everyone
We are currently running CUC 10.5.2.1209-1 on a 1000 VM, we need to upgrade because that VM doesn't support single inbox. We are moving to the 5000 user and I wanted to know once we restore from backup to the new PUB is there anything spe...
Hello Every One,
I Need some help in configuring EMCC. Not able to consolidate certificates from Bulk certificate management.
I am having 2 clusters ruining on call manager 10.5.2.13900-12. Imported ALL certificates from both the cluster to SFTP and ...
Attendant Console 10.5.1.1 get error Unable to update user preferences. The following error was returned: Internal server communication issues. Continue to get the above error and am unable to update speed dials. Integrating with CUCM 10.5.1user h...
Hello All,
A customer's attendant console cannot initiate calls though the attached deskphone can make calls.
The following error message is always returned when calls are initiated from the console:
unable to make call.The following error was return...
I have upload image with the correct size to cucm tftp server. Restarted the server. I have created a new common phone profile and added the image but still will not work. I have also created an new List.xml file. I am able to go to <ip addressCUCM:6...
Hi,
Does anyone know how to disable SSL version 2 and 3 and enable TLS 1.1 or higher on Cisco UC apps such as CUCM, CUC, CUIMP and UCCX version 9.1? Not sure if this is possible or an upgrade is needed. TIA
Hi,
This vulnerability for CUPS is listed as no workaorund, however under details it says "fixed", yet there is no Known Fixed Release, could clarification of status please be obtained.
Thanks
Ian
Hi There,
We're currently using CU Operations Manager 8.6 and was wondering how we can increase the threshold of the following events:
PerformancePollingStopped
ActiveHighUtilization
The reason is because these two events have been giving us a lot...
