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Unity Port Failure / Recovery

ldbotner
Level 1
Level 1

Unity UM Port 32 generates errors on the Subscriber/Messages page when transmitting MWI: Indicator Lamp: MWI Request Failed

I confirmed CiscoUM-VI32 is registered to the CCM. I've cycled the Unity Port and CCM port, but this does not fix the problem. I've been checking CCO, but have not found anything specific to port function recovery. It has been suggested to delete/create the CCM VM port to resolve the problem. Are there any other suggestions?

1 Reply 1

ciscogini
Level 4
Level 4

Make sure the Port in the unity is configured to be a used for MWI (on/off)