Update CUCM 9.x to CUCM 11.x new site ??

[Hassan Kallab]

Hi
I have new site with My order Cisco Part number is : R-CUWL-STD-K9>>Unified Workspace Licensing - Top Level for STD - 9.x .

Until now not yet install the cucm for new site and i need go with CUCM 11.x what i can do ?

[Jaime Valencia]

And what's your question??? How to upgrade???

[Hassan Kallab]

Hi Jaim,

I have New site and my order from Cisco is R-CUWL-STD-K9 version v9.x before one years.

Now , I need install version 11.x direct to my new server ? and install the licenses file ?

I can install CUCM v11.x direct and upload the LIC file from PLM ?If i cant What costs and what steps ???

[Manish Gogna]

Hi Hassan,

Please check the following guides to understand the complete process:

Compatibility guide for direct upgrade from 9.x to 11.x , it is supported

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/compat/11_x/CUCM_BK_C61098B6_00_cucm-compatibility-matrix-11/Upgrade_Paths.html#CUCM_RF_U517912D_00

Upgrade guide below with a list of pre-upgrade , upgrade and post-upgrade tasks

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/upgrade/11_0_1/CUCM_BK_U97537E5_00_upgrade-guide-cucm_1101/Pre_upgrade_tasks.html

Yes, the licenses will need to be migrated to PLM, contact licensing@cisco.com for assistance.

Manish

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[Alan KELLEY]

The link for the first document doesn't appear to be working. Can you provide an updated link for the CUCM compatibility matrix document?

[Jaime Valencia]

All CUCM docs, including compatibility matrix like those, are here:

http://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callmanager/tsd-products-support-series-home.html

[ahmed]

Hi all,

i want to upgrade from 9 to 11, if i deploy new VM in esxi use version 11 ova files, then migrate licenses and restore backup files into new VM, so i will have a backup CUCM just if i getting some troubles. is this step also good ?

Regards,

ahmed

[Manish Gogna]

Hi Ahmed,

You can use Prime Collaboration Deployment ( PCD ) to migrate CUCM 9.x from existing ESXi host to 11.x on new host without worrying about the backup / restore thing

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/pcdadmin/11_0_1/CUCM_BK_P00E3B55_00_pcd-admin-guide-115/CUCM_BK_P00E3B55_00_pcd-admin-guide-115_chapter_011.html#CUCM_RF_U171517A_00

Manish

[ahmed]

Hi all,

i read OVA readme for CUCM 11.0 i got this :

"Note, do not attempt to change the number of disks or disk size."

but when i read upgrade guides for cucm 11 i got instruction to edit vDisk size if i need more space

please help me information about this, before i do upgrade

thanks 

Ahmed

[Manish Gogna]

Hi Ahmed,

As far as I know the info in the OVA readme file is correct since editing the vDisk is not supported and requires a rebuild of the server.

Manish

[Jaime Valencia]

Yes, and that's correct, the OVA is meant for a FRESH installation, and you're not supposed to change anything, don't confuse things here, that note is not for an upgrade scenario.

During the upgrade, yes, you might need to adjust the vDisk size if required.

The only thing in common, is that you should never add more vDisks, or remove vDisks from our VMs.