Unified Communications Infrastructure

Hello to all! I found a problem with Cisco Unity (version 11). I`ve created a call handler and trying to upload greeting (.wav file). I`m trying to upload file by play/record button at standard greeting edit page. After choosing the file I can play ...

Dear Support, please advise, need to implement the follwoing whenever the call comes to huntpilot > greeting needs to play > which says press1 for ..., 2 dor ...., if the user presses 1 then go to ext 111, but should play a greeting until the 111 pic...

Hello All, Hope you all are well! I guess I'm putting this query in the right queue under "Unified Communication Applications". Here's my query: When I try to export files for CISCO 7942 phones via BAT I see 73 7942 phones however, when I check/cou...

Is it possible to install cisco supervisor desktop in all PC's , or is they need any licenses for each installation ?

Hi guys. I can't find any roles associate with CUCM OS administration. Does it mean it might be created only during installation of CUCM and then by using CLI only ?  If I am wrong which user role will open access to OS administration and CLI to CUCM...

Hello, Running CUCM 8.6.1 What we are trying to figure out is if there is a way for a user to dial into a conference line, and then have that line auto dial other users? For example, user 1 dials x0001 to initiate a conference call. Then x0001 auto...

Has anyone setup any form of two factor authentication for logging into UC servers (Callmanager/Unity) for administrators using RSA SecurID's or another form of authentication?  We currently use our LDAP account or setup a Application User account bu...

Hi,we are upgrading our CUCM 8.6.1 to 10.5.1 on VMWare Enviroment (vSphere 5.5 running on UCS). We are running this upgrade in a sandbox, in order to avoid any problem in the production cluster.We followed the refresh upgrade guide ( http://www.cisco...

I have issues with 7925 phones when I fwd one  7925 to another 7925 using the 11 digits because of Voice mail when someone calls  say phone A its  fwd to phone B  someone calls A from outside dialing the complete DID  724-xxx-xxxx  when call comes in...

Dear All, We sometimes get "Device unregistered" alarm,but actually the server(unity&ccx) is not down,so I am confused why it will trigger this alarm. Thanks for your help!