I am upgrading a Unity Connection from
Version '188.8.131.52900-10 Unrestricted' to '184.108.40.20600-5 Unrestricted'
It fails with hardware validation (error below)
My hardware is a VM on a C210M2
Do I need a special version of CUC for VM?
Any Help appreciated.
10/18/2011 14:13:48 upgrade_manager.sh|Check if the upgrade is allowed|<LVL::Info>
10/18/2011 14:13:48 upgrade_manager.sh|Validate hardware for the upgrade|<LVL::Info>
10/18/2011 14:13:48 upgrade_manager.sh|Hardware is supported for the upgrade|<LVL::Info>
10/18/2011 14:13:48 upgrade_manager.sh|Validate hardware for "connection" deployment|<LVL::Info>
10/18/2011 14:13:48 upgrade_manager.sh|File:/common/download/220.127.116.1100-5/Cisco/base_scripts/upgrade_manager.sh:892, Function: validate_upgrade_allowed(), This server is not supported for use with the version of "connection" that you are trying to install. For information on supported servers, see the applicable version of the "connection" Supported Platforms List at http://www.cisco.com/en/US/products/ps6509/products_data_sheets_list.html|<LVL::Error>
10/18/2011 14:13:48 upgrade_manager.sh|Cleanup RAM disk|<LVL::Info>
Solved! Go to Solution.
Exactly which one are you trying to configure??
You don't need special media, it's one and only.
In case you're doing the upgrade with 7.X already on a VM that is not supported, the only supported method is to upgrade on MCS servers up to:
a) the 1st release officially supported on VM, then on VM upgrade to target release.
b) target release if server supports it.
Fresh VM install and then just do a backup from MCS and restore on VM.
If this helps, please rate
I have a MCS that is being used as a subscriber that I can 'borrow' and use as a bridge server.
So am I correct with this procedure
Is this correct ??
Here is the procedure I am following
The problem I have having is installing CUC 8.5.1 onto a VM - I keep getting 'hardware not supported'
I have used OVF/OVA Templates when that didnt work - I upgraded the Processor to 3, Memory to 8gb and Disks to 2 X 146gb.
I still got the same error -
Am I missing something simple here ???
OVA Template is
So hardware is the same
The Disks I have are -
CUCM 8.5 - CODE 80-9927-02
CUCM 8.5 - CODE 80-9928-01
CUCM 8.5 - CODE 80-9929-01
CUCM 8.5 - CODE 80-9842-02
I also have these
CUCM 8.6.1a - CODE 80-9986-02
CUCM 8.6.1a - CODE 80-9988-02
CUCM 8.6.1a - CODE 80-9989-02
I get options to install CUCM but it says CUC is not available on current hardware ??
what disk are you using ?
Right - after much testing - found out the solution to this problem.
The Cisco OVA Templates dont work for CUC for certain install disks (well for at least 7 that I tried !)
Tested Disks (with VSXI version 4.1)
CUCM 8.5 - 80-9842-02
CUCM 8.5 - 80-9927-02
CUCM 8.5 - 80-9929-01
CUCM 8.5 - 80-9842-02
CUCM 8.6.1a - 80-9986-02
CUCM 8.6.1a - 80-9988-02
CUCM 8.6.1a - 80-9989-02
You need to load the OVA template and make the following changes -
Memory : 6gb (can be set to 8gb if required)
CPU : 2 (can be set to 3 if required)
Video : 16mb (hard set)
VMCI : Unrestricted (enable checked)
SCSI : LSI Logic Parallel
HD : 200gb - independent persistent
Network : needs to be 'connect at power on'
FD : Client Device 'Connected' but I dont think this setting matters.
Now Cisco Unity Connection appears at as part of the installable product suite.
I think the OVA templates are extremely poor - clearly untested.
eg - its names your VM - ALIGNED_500User-UnityConnection1CPU160GB.ova etc
Anyway - hope this information help other people from wasting a lot of time.