Upgrading from TC7.3.14.164ea0b

[JustenFedder47263]

Hello, I am wondering if there is a certain path that's needed to upgrade from TC7.3.14.164ea0b to CE9.13.1.  Are there lower CE versions that I need to upgrade to first?  Thanks in advance for any info!

[JustenFedder47263]

Oh, I'm trying to upgrade the software on an SX80...if that matters?

[Nithin Eluvathingal · Accepted solution]

You need to move to CE 8 before upgrading to CE 9.

Read the Release not for CE9 and CE 8.( links attached below)

https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&ved=2ahUKEwj2yPzCj-vsAhWPXsAKHfrdB4gQFjAAegQIAxAC&url=https%3A%2F%2Fwww.cisco.com%2Fc%2Fdam%2Fen%2Fus%2Ftd%2Fdocs%2Ftelepresence%2Fendpoint%2Fsoftware%2Fce9%2Frelease-notes%2Fce-software-...

https://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/software/ce8/release-notes/ce-software-release-notes-ce8.pdf

TC to CE

[JustenFedder47263]

Thank you for your help!  I was able to update the software from TC7.3.14 to CE9.13.1 on my SX80's.  It took a little longer than expected but I got it done.  

[salem]

hi,

could you please send me CE8  .pkg  file?