Unified Communications Infrastructure

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CUCM / UCN : 12.5.1Have a queued Hunt Pilot set to forward calls to System Call Handler that forwards to a voicemail box, but when I call externally and hit the voicemail I hear the greeting but the dtmf presses are not registered and the voicemail i...

Hynes5794 by Beginner
  • 2 replies
  • 0 Helpful votes

Resolved! CUC Port Group

HiWe plan to revisit our Voice mail Port Device Pool/CM group in CUCM and port group in CUC.Is it mandatory to have the same set of servers present in CM group for the "Voice Mail Port Device Pool" to be present the CUCM server list of the Port Group...

DuBu by Beginner
  • 4 replies
  • 0 Helpful votes

Hi All,Looking for recommendations from the community for the following scenario;CUAC Queue: Reception Switch / DN: 5555Agents log in to CUAC Console and answer the calls a per the requirement. Now the business wants to add another number 6666 and th...

msmalik by Beginner
  • 2 replies
  • 0 Helpful votes

Hello! Ok. We are running an Expressway Cluster Pair that is ONLY for Mobile Remote Access. There should not be anything going on that would require a Rich Media Session License, and yet the ExpE Nodes are complaining that they are out of compliance ...

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