WARNING: Unable to contact server . Master or Local Agent could be down, Backup Completed.

[mohd Akram]

Dear Team,

I'm not able to take the DRS backup getting the message WARNING: Unable to contact server . Master or Local Agent could be down, Backup Completed. please help me and I am using Rebex tiny SFTP Server

Regards,

Akram

[Deepak Rawat]

Please try restarting Cisco DRF Master and Cisco DRF Local on all the CM servers and then try.

Note: Cisco DRF Master will only be available on Publisher Server

Regards

Deepak

[mohd Akram]

Dear Deepak,

Can you Navigate, please

Regards,

Akram

[Deepak Rawat]

Run below commands from CM CLI:

utils service restart Cisco DRF Master (only available on Publisher)

utils service restart Cisco DRF Local

Regards

Deepak

[mohd Akram]

Dear Deepak,

Thanks a lot for your support That are case sensitive commands

[Manish Gogna · Accepted solution]

You can do it from GUI by navigating to Cisco Unified Serviceability > Tools > Control Center - Network Services and restart the services from there.

Manish

[mohd Akram]

Dear manish ,

Thanks 

Regards,

Akram 

[mohd Akram]

Dear Team,

IM using CUCM 9.1 after 2 days my license will expire after that what happened to my existing registered phone . can I modify the  CSS , etc

Regards,

Akram

[Manish Gogna]

Hi Akram,

Please check the following

https://supportforums.cisco.com/discussion/11663181/cucm-demo-license

Manish

[mohd Akram]

Dear,

we already have licence ,  that will expire after 2 days  , we are going to buy an upgrade licence to 11 but it takes some time like 10-15 days just want to know can i modify the Extension ,CSS etc 

Regards

Akram

[Manish Gogna · Accepted solution]

Hi Akram,

During this period devices and users cannot be provisioned, means you can not add new users. Changing the configuration of a user that affects licensing (For example: the Enable IM and Presence and the Enable Mobility check boxes) is not allowed. Changing CSS, partition etc should work. It is recommended to contact licensing@cisco.com in advance.

Manish

[mohd Akram]

Dear,

Please check the image

Regards,

Akram

[mohd Akram]

Dears,

what is the difference between standard and enhance 

[Manish Gogna]

Hi Akram,

If you are talking about licensing then please check the following

https://www.cisco.com/c/dam/en/us/products/collateral/unified-communications/unified-communications-licensing/C45_523902_11_9_licensing_aag_v5a_1.pdf

Manish

[mohd Akram]

its mean my one user can use multiple devices with same user /profile if  I have cuwl and  that will count one license