Where is the CUCM 10.5 ISO??

[Pamela White]

I've ordered the PUT upgrade for 10.x and received all the DVDs.  Installed PCD and built the 3 CM VMs.  Now, to sftp the 10.5 ISO to the PCD server but, where is it?  It's not on any of the DVDs and I cannot find it online to download.  Do I have to do an ISO burn of the DVDs???

[Jaime Valencia]

Bootable media is not available on cisco.com, you would need to turn your physical DVD into an ISO image, or you could re-order and ask for e-delivery to get them as ISO.

If you're going to make the image, make sure to follow the naming guidelines for cisco images, otherwise PCD won't recognize them.

[Pamela White]

I did request e-delivery and I've never received anything, no email to download it, etc.  I just went through it again, requested eDelivery, entered my email address on the shipping screen "For eDelivery", still had to select a shipping address and shipping contact.

Got an email, again, confirming my upgrade order.  That's all I've ever received.

[Aman Soi]

Hi Pamela,

After u placed the order , did u receive any mail from mp-upgrades-xxxx@cisco.com stating the order details /Contract Number/PUT details/Item requested/Shipping Contact.

If u did not get the mail, then, order is not placed.

If u get this mail, then, after 3-4 days, u should get the mail from edelivery-support@cisco.com stating order is ready for download.

regds,

aman

[Pamela White]

I have received all of the mp-upgrades emails.  I searched my email box and have nothing from edelivery.

I opened a ticket with Cisco about it and received a Special File Access link to download the CUCM 10.5 ISO.  He has asked for details on what file I needed, bootable/non-bootable, etc.  I explained that I need the ISO that PCD will require in order to migrate 8.5 to 10.5, MCS to VM.  The file that was given to me for download is:

Bootable_UCSInstall_UCOS_10.5.2.11900-3.sgn.iso

I hope that is the right one!  I told him that I did not know if the file that was required needed to be bootable or not.

[Jaime Valencia]

Yes, you need bootable media for the migration process.