08-27-2021 11:53 AM
I recently updated the call park extension range. However, users are still parking in the range that I removed.
I am not aware of any service that would need to be restarted after making any call park changes.
Why is this happening?
08-27-2021 12:42 PM
Do you have multiple ranges? Ranges are attached to specific cucm subscribers.
There are also "Directed Call parks"
You may want to make sure there are no other ranges/numbers the devices can park to
08-27-2021 12:49 PM
I know when you update the Call Park display and reversion timers in the CallManager Service service parameters you are supposed to restart the CallManager and CTIManager services. The Feature Guide says "all" but is a bit ambiguous on that point, so I don't know if it means on all nodes hosting Call Park ranges or if it means on all nodes in the cluster running those services.
Maren
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