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CUEAC - License Removal Tool

justserve
Level 1
Level 1

Hello All,

Can someone advise on how the Licence removal tool for Cisco Unified Enterprise Attendant Console (CUEAC) works.

I have two issues that made me request for this:

1. I install the CUEAC on a system but each time a client version is logged on the database is not connecting as a result directory of users is not loaded. Everything is not enable.

2. I installed a copy on a system with higher processing capability but I discovered that I cannot activate the license. In the process I came across the removal tool on the application site but I do not know how it works.

Kindly assist to provide assistance towards resolve the above issues.

1 Reply 1

jamgale
Level 3
Level 3

You would need to contact cisco TAC, they can help you with this.