Few CME questions

[rdossouvi]

General CME Questions:

• Can sidecar show when phone is ringing and not just when someone is on a call?
• Is there a button that would turn on Auto Attendant automatically during the day?
• When listening to voicemails, is there a “Next” soft-key that can be added to skip through voice mails?
• For a user that has two lines ringing on their phone, is it possible to put both lines on DND?
• Can calls be recorded?

[Walter Solano · Accepted solution]

Hello,

Here are some answers:

• Is there a button that would turn on Auto Attendant automatically during the day?

     There is not softkey to either active or inactive the Auto Attendant,  what you could do is configure night-service and have one call flow when  is inactive      so the calls will not reach the auto Attendant and another  call flow when is active that will send the call to the Auto Attendant

• When listening to voicemails, is there a “Next” soft-key that can be added to skip through voice mails?

You can try to configure Voice-View Express, I think that you will have the option there

     http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_1/quick/guide/vve/enu/31wq_enu.pdf

     http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel2_3/cliadmin/ch_vview.html

HTH

Please rate this post if was helpful

Walter Solano

[rdossouvi]

Thanks for your response. That was helpful.