Hi,I''ve a customer using dial by name. When PSTN caller presses the phone keypads, system comes up with user names pronouncing them in system's voice and not in user recorded voice.Customer wants the usere names to be voiced out in user recorded voi...
in UCX 7 users were able to change their voicemail PIN in Cisco PCA. In 8 they are being asked to provide their current PIN in order to change it. Am I missing a check mark somewhere? The whole point in us allowing users to change their own PIN is...
Hello all,Does anyone know what tasks need to be accomplished on the CUCM for click to call functionality for CUCM 5.1.3 without Presence? Do the users need to have CTI rights or does it work via SOAP/HTTP/webdialer without SIP or CTI?Customer is us...
Hello allwe are going to deploy deparment attendant console 8.5we're licensed for 2 operatorsmy question is thisthe 2 operators need to take call on 2 separate hunt pilots, is that possible ?I've deployed this in the past, the same scenario, however ...
Hi,Is it possible to more subtley record a call without having to conference Unity in? ie is it possible to configure a button to do it faster? At present its pretty obvious when the user presses CONFRN then the DN.Rich
Dear All,Can someone please help me here..Couple of days before when I tried to conference softphone with hard phone (IP phone), it didn't allow to connect rather it disconnected soft phone.Please share some information on this.Thanks in advance
My company just finished, migrating to a new domain, now meeting notifications are no longer being sent. I’ve ensured that new exchange (7) relay host had the IP address of the MPX box. I have successfully tested the exchange mail configuration in ...
Hello,Wondering if anyone has any information on the limitation of the number of call handlers you can have in Unity Connection? I have it as a RFP question to answer.Thanks,
Hello all,We are in the middle of an IT Pilot of CUPC 8.5 and a few people who run the executable to install CUPC8.5 on their PC are getting a "Microsoft Visual C++ 2005 Redistributable Package (x86)" error. We have had them run the C++ executable ...
Hello.We would like to virtualize a Cisco Callmanager and a Cisco Presence on a Cisco UCS Platform.We have few users (about 50), which will use both a Cisco IP Phone and a Cisco Personal Communicator.Our questions are:Which CallManager and Presence v...
I am consolidating several unity 7.2 servers into Unity Connection 8.5.I have hundreds of routing rules which are in use today which I need to recreate on the Unity Connection server. I read in the COBRAs help that I can run the CLI /RestoreRouting...
HelloI am having a customer ask questions pertaining to this program and need some assistance with regards to the UCSSIf the customer is a school system would that count as being a government entity and they can purchase 1 year instead of the 3year. ...
