The IP Communicator has been a solid product and rocked the Cisco 7900 IP phone interface for entirely too long. Now that we are rolling out 8841/61 phones across our enterprise, the 7900 UI is a bit long in the tooth.
User adoption and experience of the software is key -- and it's important to maintain a similar experience for our users when they are in one of our 20 offices or working from home.
The UI on the IP communicator needs revamped to match the new UI of other Cisco phones in the enterprise. It's difficult managing training/documentation for different looking communication devices.
