05-28-2014 08:50 AM - edited 03-19-2019 08:14 AM
Unity Connection 8.0.3
There is a default system call handler called "Opening Greeting". A while ago I changed the greeting for that call handler without first saving a copy of the default greeting, and now I want to revert it to the default. How can I do that?
I think the default greeting said, "Hello, Cisco Unity Connection messaging system. From a touch tone telephone you may dial an extension at any time. For a directory of extensions press 4, otherwise, please hold to leave a general message".
05-28-2014 09:08 AM
Hi Craig,
Have you tried just disabling your "recorded" greeting? I would think that should reinstate the default.
Cheers!
Rob
05-28-2014 09:50 AM
Thanks. Unity Conn won't let me disable the standard greeting, but I can change it to "Callers Hear: System Default Greeting" instead of "My Personal Recording" which I have it set to now. I assume that's what you meant. Yes, I did try that, but then I hear, "sorry opening greeting is not available", so that's no good.
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