Hi experts,
We got a UC520 where we just upgraded the license to 48U from 32U. So the license was successfully installed however we can only add 5 new phones and we can only see that the license is in evaluation eventhough we already activated it.
Index 3 Feature: uc500-48u-upgrade
Period left: 3 weeks 1 day
Period Used: 5 weeks 2 days
License Type: Evaluation
License State: Active, In Use
License Count: Non-Counted
License Priority: Low
So we clear the license but we see errors but we can see this license:
CiscoUC500#license clear feature:uc500-48u-upgrade
% Error: No license entries with the feature name: feature:uc500-48u-upgrade
CiscoUC500#sho license
Index 1 Feature: uc500-16u-upgrade
Period left: Not Activated
Period Used: 0 minute 0 second
License Type: Evaluation
License State: Not in Use, EULA not accepted
License Count: Non-Counted
License Priority: None
Index 2 Feature: uc500-48u-upgrade
Period left: 3 weeks 1 day
Period Used: 5 weeks 2 days
License Type: Evaluation
License State: Active, In Use
License Count: Non-Counted
License Priority: Low
Can someone help
Thanks