07-27-2011 11:13 AM - edited 03-19-2019 03:21 AM
Does anyone have a link to documentation to upgrade UCCX from 7.0(1) to 7.0(2)?
07-28-2011 08:39 AM
Is there a reason to upgrade to this version? Im assuming to be used with Windows 7. If not, then maybe hold off until you are ready for a big upgrade to 8.5. But here are the release notes for 7.0.2
01-23-2012 01:53 PM
Is this upgrade from 7.0(1) to 7.0(2) a normal cost free maintenance release? And is it still available today? We also look for Win7 compatibility.
01-23-2012 02:07 PM
Yes, it's free as long as you have valid support ESW contract and is still available for download from CCO.
HTH,
Chris
01-23-2012 02:10 PM
We do not have any contract with cisco. We have a contract with a reseller but not the service contract for major and minor updates.... is it still for free then? I guess as meintenance release it should always be free istn't it?
01-23-2012 02:15 PM
You need valid ESW contract with Cisco to legally apply the patch, is your contract with reseller for Cisco smartnet for for their support i.e. day 2 support?
If you are not sure check with them if they can provide you with your Cisco ESW maintenance contract number.
Chris
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