04-20-2015 06:14 AM - last edited on 03-25-2019 01:39 PM by ciscomoderator
Agents state getting changed automatically from NotReady to Ready on random position during break time. Can some help me out?
UCCE version 8.5
04-21-2015 05:19 AM
I think you might want to post your question in this side of the forum for a better/faster answer:
https://supportforums.cisco.com/community/4691/collaboration-voice-and-video
-Kenny
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