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ASA 5550 Model Webconsole issue

Pear11
Level 1
Level 1

Hi,

 

We have installed ASA 5550 model(5500 series) with IOS 7.2.4 and ASDM 5.2.4. 

as per client policy, we upgraded the ASA (followed CISCO recommendation path)to asa917-29-k8.bin

Path: 

8.2(x) and earlier → 8.4(6)  →  9.1.7

And for ASDM, we upgraded from 5.2.4 to 7.6.2.

 

ISSUE: While we connect ASDM over webconsole, we are getting " Unable to connect" in IE browser latest version. 

Trouble shooting steps: 

Checked ASA ip reachable, SSH enabled, Proxy disabled, popup blocker disabled. http service enabled. verified MD5 value, JAVA version. Checked multiple browsers & windows OS. everything is fine. 

 

 

1. need clarification about the compatibility: 

https://software.cisco.com/download/home/281191384/type/280775064/release/7.9.1.151

Or

https://www.cisco.com/c/en/us/td/docs/security/asa/compatibility/asamatrx.html (Not listed 5550 model/5500 series as EoL)

2. Help us to get access to ASDM via webconsole. 

 

THANKS,

 

 

1 Reply 1

Kirk J
Cisco Employee
Cisco Employee

Greetings.

You might want to move your post over to https://community.cisco.com/t5/firewalls/bd-p/5966-discussions-firewalling for faster response.

You are currently posting in the UCS compute forums.

 

Thanks,

Kirk...

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